At ImageFIRST, we go above and beyond expectations to deliver superior medical linen service in Houston, TX, and many other cities throughout the country. We aren’t just vendors or “linen guys” who pick up, deliver, and leave. Instead, we form partnerships with medical facilities. Aside from delivering clean and sanitized linen, we assist medical staff with inventory and billing, and routinely go above and beyond so that customers can stay focused on patient care.
Blog - Houston
The medical industry is constantly developing new technologies and strategies in order to improve. Medical professionals are continually searching for new ways to make their facilities as modern and advanced as possible.
Healthcare facilities are placing a higher importance on patient satisfaction than ever before. Patients are the center of any facility, so they deserve to be catered to. With this new shift, more products and services are being created to improve patient care.
At ImageFIRST, we’re all about going above and beyond what’s expected of us. Of course, we’re going to do our best when it comes to medical linen and laundry healthcare services, including providing medical scrub uniforms in Houston, TX, but did you know that we also do more than that for our customers and associates?
During the holiday season, what we have here at ImageFIRST comes into sharper focus than ever before. On a personal level, with gift exchanges and family reunions come realizations that we are fortunate to have our loved ones in our lives. And within our ImageFIRST family, it’s no different: We recognize that our associates are the reason that we’ve been able to build such a remarkable company. Without them, we wouldn’t be the largest and fastest-growing medical scrub provider in Houston, TX (and beyond), which is why we try to express gratitude for them every day, but especially during this time of year.
Think about what a simple switch can do for any part of your life. Switch your daily croissant for a hearty bowl of oatmeal--suddenly, you have a lot more energy and a slimmer waistline. Switch the paint in your living room from dull green to soft pink, and watch the effect on your mood. And a literal light switch makes an enormous difference: One simple flick illuminates an entire room!
In recent years, healthcare and medical facilities have faced a changing landscape on a number of planes. Three areas that continue to be a primary concern for healthcare administrators are enhancing the patient experience, preventing infection and cost management.
This month, we wanted to talk about the Patient Experience Report recently released by the Beryl Institute, because the report includes several important insights into the on-going changes and developments in the healthcare industry. For example, the report notes that the use of patient, family and advisory committees has increased from 32% to 55%, between 2013 and 2015, in US hospitals. That’s an enormous increase for such a short period of time, and it goes hand-in-hand with the report’s other findings, like the fact that the use of bedside surveys and feedback in US hospitals has also gone up from 42% to 49% between 2013 and 2015. Add to these the statistic that the use of patient, family and focus groups for interviews in US hospitals has gone up from 29% to 37%, and you have a very clear idea of the direction that the industry is going in: improving the patient experience.
At ImageFIRST Houston, we’re always looking for better ways to serve our clientele and further train our associates and Customer Advocates to bring the most exceptional and remarkable experience for our clientele through Houston’s many medical practices, which range from small family practices to large hospitals. Our hero, Captain Remarkable, nails it every year for our clientele throughout Houston, when he spreads the message that we need to be more exceptional and more remarkable, so that we can remain the organization that sets the standard for medical laundering companies throughout the United States. What are we doing that makes us more remarkable? There are many things.